§1 Who We Are
The owner and operator of the website www.bunch.ai (“Website”) is 12grapes GmbH, Invalidenstrasse 112, 10115 Berlin, registered in the Commercial Register of the Amtsgericht (District Court) Charlottenburg, Berlin, under the register number HRB 175460 B (“12grapes”). The email address of 12grapes is: [email protected]; the telephone number is: +493045036582.
The data controller in regard to personal data collected on this Website is 12grapes.
In this Data Privacy Declaration, the pronouns “we”, “our”, etc. refer to 12grapes. The pronouns “you”, “your(s)” etc. refer to users of our website.
In this Data Privacy Declaration, we explain how we collect, use and manage the “personal data” that we receive from users of this website and under which circumstances we are permitted to pass this personal data to third parties.
“Personal data” means data which can be assigned unambiguously to a particular person, either on its own or in connection with other data.
We collect, use and manage your personal data on this Website only where
> it serves a legitimate interest in relation to the operation of the Website, in particular:
> for answering questions;
> for the implementation of direct marketing measures;
> for the provision of services and/or information intended for you;
> for the operation and management of our Website; for the technical support of users; for the prevention and detection of fraud and offences; and/or to ensure network and data security, where such interests are in accordance with applicable law and with the rights and freedom of the user;
> if you have consented to its use for the specific, legally compliant purposes specified; and/or
> if we are obliged to do so for legal reasons.
> Registration and Other Forms: By registering on our Website or filling in other forms on our Website, you provide us with your personal data. This can include your last name, first name, picture, job title, company, contact details (e.g. business email address), telephone number and business address as well as your personal requirements, selection criteria and requirements in regard to specific inquiries or services. Furthermore, you may provide us with additional video material by recording a video. We use this personal data to process enquiries and/or to provide the requested services or information.
> Advertising: We can use the contact details you provide to contact you by telephone or post for the purpose of advertising our services and Website and/or to consult you on impending legal or business developments, insofar as this is legally permissible and unless you have objected to the sending of advertising materials. We will only contact you for advertising purposes via electronic means (email or SMS) if you have given your consent. Your visit to our Website and the use of the services and content contained therein is not dependent upon whether or not you consent to the use of your personal data for advertising purposes.
Refusing Advertising Communications: You have the right to object to the sending of advertising messages at any time free of charge. Please use the contact details given in this Data Privacy Declaration or the “Unsubscribe” option, which is contained in all advertising emails sent by us and in other advertising communications.
> for specific purposes mentioned on certain pages of our Website at the time of collection, to the extent that these are legally permissible; and/or
> provided that, as described in detail in Clause 3, there are legal grounds for the collection and use of your personal data.
If you do not wish to provide the personal data requested by us, we may not be able to provide the information and/or services you are requesting or, more specifically, to carry out tasks for which this personal data is required. Aside from this, however, your visit to the Website will remain unaffected.
To the extent permitted by applicable law, we may use the data you provide in connection with other data we have already collected and stored about you for a legally compliant purpose.
We render certain services in cooperation with third parties. We have selected these service providers carefully and taken appropriate measures to protect your personal data.
Anonymization takes place within the European Union or the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and truncated there.
We use the data collected by Google Analytics cookies to track the user behaviour of visitors to our Website.
The IP address transmitted by your browser in connection with Google Analytics will never be merged with any other data held by Google.
You can prevent the storage of Google Analytics cookies by changing the corresponding settings in your browser software (please see our Cookie Declaration for more information.) Please note that if you choose to do so, you may not be able to access the full functionality of the Website.
In addition, you can prevent Google Analytics from processing your data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
In order to improve the user experience of Bunch we use Intercom Inc. in order to send emails and operate in-app chat on our website and app. We share user data, such as email address and name with Intercom Inc.
Intercom, Inc. participates in the “Safe Harbor” program that aims at increasing the data safety levels of non-EU based companies. More information about data safety and Intercom can be found here: http://docs.intercom.io/privacy
In order to improve the user experience of Bunch we use Auth0 Inc. in order to enable our users to seamlessly log in with their social accounts (like Gmail or LinkedIn). We share user data, such as email address, name, IP address, location or gender with Auth0 Inc.
Auth0, Inc. participates in the “Safe Harbor” program that aims at increasing the data safety levels of non-EU based companies. More information about data safety and Auth0 can be found here: https://auth0.com/terms.
Where you have given your specific consent, we will forward your data to third parties, especially to employers. The scope of the data forwarded will be determined by the particular consent you have given.
We can grant service providers access to your personal data insofar as they are resident in the European Economic Area (“EEA”) and we have commissioned them to process data collected on our Website and/or to host and maintain our Website and the services or content contained therein in accordance with this Data Privacy Declaration.
We will notify you if we wish to transfer your personal data to a service provider established outside the EEA.
When we commission external companies or individuals to process personal data that is not collected by them, but rather collected and made available by us, they will use this personal data exclusively within the scope of the order placed and according to our instructions and the provisions of this Data Privacy Declaration.
The transfer of your data to bodies such as regulatory authorities and law enforcement agencies is required by law only if it is necessary for preventing and detecting fraud and other offences and/or for ensuring network and data security.
Our Website offers the option to publish content via social media websites such as Facebook. The respective platform operator will not receive any personal data until you click the corresponding button to share the content. If you would like to know more about which personal data is collected and used, please read the data privacy statement of the respective provider.
The transfer of your personal data to countries outside the EEA will only occur
> if the transfer is to a place where, according to assessment by the European Commission, adequate protection of your personal data will be ensured; or
> if we have taken appropriate measures, e.g. by agreeing the appropriate data protection measures with the recipient by contract in accordance with the specifications of the European Commission or a data protection authority. A copy of these contracts can be requested by contacting us at the following email address: [email protected], or if you have agreed to the transfer, or if we are entitled to transfer it on any other legal basis.
Generally, we retain your personal data for as long as is necessary for the purposes for which it was collected under this Data Privacy Declaration. However, we may be required by law to store certain data over a longer period of time. In such cases, we will ensure that your personal data is handled in accordance with this Data Privacy Declaration for the full duration of this period.
For information on the storage duration of cookies, please refer to our Cookie Declaration.
Our Website is hosted on servers operated in the EEA. We take reasonable precautions to protect your personal data from unauthorised access. The data is stored on secure computers in a secured, certified data centre. To as great an extent as possible, the data is stored in an encrypted state. We regularly review our safety guidelines and procedures to ensure the safety of our systems. In the case of data transmission via the Internet, however, the security of data transmitted to our Website cannot be 100% guaranteed.
The data you share with us will be treated confidentially. As a matter of principle, we will not sell your personal data, distribute it, make it available to third parties in return for payment or otherwise use it for commercial purposes; rather, it will be passed to our service providers solely for the purposes specified in this Data Protection Declaration. The confidentiality and security of your data will be maintained in accordance with this Data Protection Declaration and with applicable law.
Please contact us using the contact details given under § 1, if you;
> wish to view, confirm, correct, amend, update, supplement, anonymise, block or restrict the use of or delete your personal data;
> object to the use of your personal data by us;
> have questions regarding the processing of your personal data; or
> wish to permit your personal data to be transferred by us to another person or company,
In relation to your personal data, we grant you all rights to which you are entitled under applicable law. In the event of complaints regarding the handling of your personal data, please contact the relevant data protection authority in your country. The contact details can usually be found on the Internet. Alternatively, you can ask for help using the contact data given under § 1.
If you have any questions in connection with this Data Privacy Declaration, or if you wish to exercise the rights detailed herein, please contact the following email address:
Address: [email protected]
We reserve the right to amend our Data Privacy Declaration as necessary. The amended version of the Data Privacy Declaration will always be published on our Website. Please check the relevant page regularly. Subject to applicable legislation, any changes will come into force as soon as the amended Data Privacy Declaration is published. If we have already collected data about you and/or are subject to a statutory duty to provide information, we will also inform you about any significant changes to our Data Privacy Declaration and ask you for your consent.
The owner and operator of the website www.bunch.ai (“Website”) is 12grapes GmbH, Invalidenstrasse 112, 10115 Berlin, registered in the Commercial Register of the District Court (Amtsgericht) Charlottenburg, Berlin, under the register number HRB 175460 B (“12grapes”). The email address of bunch/12grapes is: [email protected] and the telephone number is: +493045036582.
In this Cookie Declaration, the pronouns “we”, “our” etc. refer to bunch/12grapes. The pronouns “you”, “your(s)” etc. refer to users of our Website.
Below follows a description of the cookies used on this Website.
A cookie is a small text file that is sent from the corresponding web server when a user accesses a website and stored temporarily on the user’s hard disk. If this server is called up again by the same user, the user’s browser sends the previously received cookie back to the server. The server can evaluate the information obtained via this process in various ways. There are two different types of cookies. The first is session cookies, which are saved only for the length of a single visitor session. This means that the cookies are immediately and automatically deleted when the website in question is closed by the visitor/user. In contrast, temporary/permanent cookies are stored for an extended period of time or indefinitely on the user’s hardware.
The “Help” function on most Internet browsers provides information on how to adjust your cookie settings. By doing so, you can prevent your browser from accepting new cookies, receive a notification from your browser whenever a new cookie is set or disable cookies completely. Please note that if you choose to disable cookies, some features of the Website may no longer be accessible. Please note also that deleting the cookies set in your browser will also delete the settings related to the processing of your information by 12grapes or third parties; thus, if you delete the cookies stored in your browser, you will need to re-apply your desired settings for the processing of your information by 12grapes or third parties. Deleting all cookies may also result in the deletion of opt-out cookies with regard to certain data processing operations.
Instructions on how to adjust your cookie settings in commonly used Internet browsers can be found under the following links:
5.1 Google Analytics: This Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). You can prevent Google from collecting and processing data related to your use of the Website (including your IP address) by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
You can prevent data from being collected by Google Analytics by clicking on the following link. This will set an opt-out cookie that prevents the collection of your data on future visits to this Website: Disable Google Analytics.
5.2 Hotjar: To improve user experience on our Website, we use the software Hotjar (http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). Through the use of Hotjar, we can measure and evaluate user behaviour (mouse movements, clicks, scroll height, etc.) on the pages of our Website. In order to collect data, Hotjar sets cookies on users’ devices and can collect user data such as browser information, operating system, time spent on the site, etc. You can find out more about Hotjar’s data processing here.
5.3 Mixpanel: This Website uses Mixpanel, a web analytics service from the United States of America. You can prevent the collection of the cookie-generated data pertaining to your use of the Website (including your IP address) and the processing of this data by Mixpanel by following this link and “opting out”: https: // mixpanel.com/optout/.
5.4 Intercom: This Website uses Intercom, a customer communication service from the United States of America. You can prevent the collection of the cookie-generated data pertaining to your use of the Website (including your IP address) and the processing of this data by Intercom by following this link and opting out: https://www.intercom.com/terms-and-policies#terms.
We reserve the right to amend our Cookie Declaration as necessary. The amended version of the Cookie Declaration will always be published on our Website. Please check the relevant page regularly. Subject to applicable legislation, any changes will come into force as soon as the amended Cookie Declaration is published. If we have already collected data about you and/or are subject to a statutory duty to provide information, we will also inform you about any significant changes to our Cookie Declaration and ask you for your consent.